This Privacy Policy applies solely to customer interactions, commercial transactions, quotation requests, and appliance after-sales engagements managed by Manoranjitham Appliances (Proprietor : Manoj Kumar Jothimani), having its primary commercial establishment at 258, Thirupparankundram GST Road, Near Harveypatti Thank You Bakery, Harveypatti, Madurai, Tamil Nadu – 625005.
Covered Channels :To process statutory tax compliance, ensure authentic warranty registration with appliance manufacturers, and coordinate heavy appliance deliveries, we gather strictly necessary customer records:
Customer full name, billing recipient name, and exact residential or commercial delivery address with relevant Madurai landmarks and pincode.
Primary mobile phone number used for delivery alerts, OTP verification, driver calls, and optional email address for dispatching PDF GST tax invoices.
Model serial numbers, appliance make (e.g., Refrigerator, Washing Machine, Inverter AC), purchase date, and official manufacturer warranty card numbers.
We never store credit/debit card numbers, CVVs, or bank net banking pins. All digital transactions utilize certified third-party UPI or bank-provided POS hardware terminals.
Every item of information collected serves a direct operational or statutory utility. We maintain a strict policy of purposeful minimal handling:
Providing delivery crews with route coordinates and recipient telephone numbers to execute on-time drop-offs of heavy kitchen appliances and electronics.
Generating compliant taxbills in adherence to Central and Tamil Nadu Goods & Services Tax laws under GSTIN: 33ADZPM2453L1ZU.
Facilitating manufacturer-certified technician visits for wall-mounting, unboxing, plumbing connection (washing machines/dishwashers), and preventive warranty maintenance.
Sending transactional SMS alerts regarding dispatch readiness, arrival confirmation, or responding to customer queries requested via web forms.
Manoranjitham Appliances does not rent, sell, barter, or distribute customer telephone records or email identities to third-party marketing brokers, loan aggregators, or unsolicited telems-lenders under any circumstances.
We employ both physical security protocols within our Thirupparankundram showroom infrastructure and standard technical protections across our digital enquiry platform:
All digital interactions on this portal operate over Secure Sockets Layer (SSL / TLS 1.3/256-bit encryption), preventing interception of quotation messages or contact details.
Physical invoicing registers and physical ledger copies are secured within authorized admin cabinet counters at our Harveypath showroom, accessible only to authenticated billing personnel.
In order to provide end-to-end appliance ownership — from doorstep delivery to authorized manufacturer commissioning— specific limited data points are shared strictly on a need-to-know basis:
Authorized OEM service desks (e.g., LG, Samsung, Whirlpool, Bosch, Voltas, Godrej) receive serial numbers and buyer contact to trigger brand warranties and technician scheduling.
Designated freight carriers receive delivery consignee name, delivery address, and mobile number to manage transit verification and unloading.
We may disclose transaction records if legally required under court summons, official notices from Tamil Nadu Commercial Taxes Department, or law enforcement investigations.
Our website uses strictly essential operational cookies designed to enhance browsing fluidity and protect against digital fraud:
Maintain catalog navigation states, search queries, and form inputs as you navigate through different appliance specifications.
Anonymized page-view telemetry to diagnose slow page loads or broken links. No individual behavioral profiling is performed.
*You can instruct your web browser to reject cookies or notify you when a cookie is issued. Doing so will not prevent you from viewing our showroom address or catalog items.
In accordance with relevant provisions of the Digital Personal Data Protection (DPDP) Act and Indian trade standards, every customer of Manoranjitham Appliances enjoys the following rights:
Request a duplicate statement of purchase and recorded delivery entries linked to your contact number.
Update misspelled billing names, phone numbers, or an email delivery address before final invoicing dispatch.
Opt-out of informational SMS alerts or promotional showroom event notifications at any time.
Request deletion of online inquiry records subject to non-statutory retention obligations.
For any concerns, discrepancies, or requests regarding this Privacy Policy or personal data handling, the designated authority may be contacted directly at our commercial showroom:
Manoranjitham Appliances
258, Thirupparankundram GST Road, Near Harveypatti Thank You Bakery, Harveypatti, Madurai, Tamil Nadu – 625005
Direct Email: support@manoranjitham.in
Response SLA: Within 48 Working Hours
Jurisdiction: Madurai District Commercial Courts